Mwalimu Commercial Bank Plc values its customer and ensures their privacy is very important. The aim of this policy is to explain how customer data are collected, used, disclosed, as well as how information is protected when using Mwalimu Mobile application. By using Mwalimu Mobile app, customer agree to the collection and use of information in accordance with this policy and other related laws from the governing bodies.
1. Information We Collect
- Mwalimu Commercial Bank Plc values its customer and ensures their privacy is very important. The aim of this policy is to explain how customer data are collected, used, disclosed, as well as how information is protected when using Mwalimu Mobile application. By using Mwalimu Mobile app, customer agree to the collection and use of information in accordance with this policy and other related laws from the governing bodies.
- Information We Collect
- Personal Information
From our application, Mwalimu Commercial Bank Plc, may collect personal information that you provide to us, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Date of Birth
- Account Information
- Transaction History
- Non-Personal Information
While using this application, we may also collect non-personal information about your device, such as:
- Device Type
- Operating System
- IP Address
- Browser Type
- App Usage Data
- How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our service
- To process transactions and send notifications
- To improve and personalize your experience
- To communicate with you, including customer support
- To monitor and analyze usage and trends
- To prevent fraudulent transactions and enhance security
- To comply with legal and regulatory requirements
- Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with:
- Service Providers: Third-party companies that help us operate and improve our services.
- Affiliates: Companies related to Mwalimu Commercial Bank Plc for purposes consistent with this Privacy Policy.
- Legal Requirements: Authorities if required by law or to protect our rights.
- Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. These include:
- Encryption of sensitive data
- Secure access controls
- Regular security audits
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
- Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Objection: Object to the processing of your personal data.
- Restriction: Request restriction of processing your personal data.
- Portability: Request transfer of your personal data to another service provider.
To exercise any of these rights, please contact us at info@mwalimubank.co.tz
Changes to This Privacy Policy
This policy may be updated from time to time. All users and customers will be notified of any changes by posting the new Privacy Policy on our website. You are advised to review this privacy policy